Left sidebar > Menu > Pay to Chat
Some creators get so many DMs that a paywall is needed in order to filter them! Paywall your DMs by setting a price that your subscribers have to pay to send you a message. This is an optional tool that allows you to charge per message, or you can let your subscribers DM for free. The Pay to Chat/DM price can also be overridden for each subscription feed list and/or User List.
Setting Up Pay to Chat
DM Price: This price is a ‘pay-per-message’ fee for each message your subscribers send to you.
User List Overrides: Here you’ll see a list of each of your subscription feeds and any custom User Lists you’ve created. You can override the main DM Price by entering in a lower price (or ‘0’ for free DMs / no pay to chat fee) for specific subscriptions Feeds and/or User Lists. Keep in mind, the main DM price at the top should be the higher price of all on this screen in order for the overrides to work correctly.
Pay to Chat Pro-tips
A common way that creators will structure their Pay to Chat pricing is setting the highest price for their Free subscription. They’ll then decrease the Pay to Chat price to a lower price for each subscription that’s a higher monthly price.
Example:
DM Price: $5 Pay to Chat
Feed/User List Overrides:
Silver Tier ($12/month): $3 Pay to Chat
Gold Tier ($35/month): $0 Pay to Chat / Free DMs
With this example above (also shown in the screenshot), all subscribers, including users subscribed to the Intro Feed will pay $5 per message, except subscribers on Silver Tier who will pay $3 per message and subscribers on Gold Tier who will have free DM’s.
You can choose to charge all users the same Pay to Chat price or allow free DMs for everyone! Remember you’re in full control on BrandArmy, so feel free to structure and price your Pay to chat settings however you’d like.